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BUSINESS T&C’s & Policies

BUSINESS T&C’s

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Use of the Greenfield Engineering website at https://www.greenfieldengineering.co.uk is subject to these terms of use. Users who do not accept these terms of use are not authorised to use or continue using this website.

We may amend these terms of use at any time and any revised version will be effective immediately that it is displayed on this website. In the event of any comments or questions concerning these terms of use, please contact us.

WEBSITE

Our Intellectual property rights;

We own or are licensed to use all intellectual property rights in and to this website and all technical infrastructure relating to it.

Access to and use of this website;

In accessing any part of this website, you agree:

  • Not to use this website in such a way that disrupts, interferes with or restricts the use of this website by other users;
  • Not to upload, display or transmit any materials through this website which are false, offensive, defamatory, threatening, obscene, unlawful or which infringe the rights of any other person anywhere in the world;
  • Not to reverse engineer, decompile, copy or adapt any software or other code or scripts forming part of this website or attempt to transmit to or via this website any information that contains a virus, worm, trojan horse or other harmful or disruptive component; and
  • Not to change, modify, delete, interfere with or misuse data contained on this website and entered by or relating to any third party user of this website.

Material contained in this website may be downloaded, viewed and printed for personal use or internal circulation within your organisation provided that no trade mark, copyright or other proprietary notices contained in or appearing on such material are removed in whole or in part. Material contained in this website may not otherwise be copied, reproduced or redistributed in whole or in part without our prior written consent. In particular it must not be reproduced or exploited for commercial gain. All other rights are reserved and users must seek our permission before making any other use of material contained in this website.

Exclusions and limitations of liability;

This website has been prepared with the aim of providing information about us, our products and services.

Owing to the nature of the Internet we cannot guarantee that this website or the websites to which it is linked will always be available to users. You should ensure that you have appropriate protection against viruses and other security arrangements in place whilst using the Internet.

Although every reasonable effort has been made to ensure that the information on this website was accurate at the time of publication, it is subject to variation at any time without notice and we do not give any warranty that any such information will be accurate or complete at any particular time or at all.

This website and any information or other material contained in it are made available strictly on the basis that you accept it on an ‘as is’ and ‘as available’ basis. Where you rely on any information or other material contained in it, you do so entirely at your own risk and you accept that all warranties, conditions and undertakings, express or implied, whether by common law, statute, trade usage, course of dealings or otherwise in respect of this website are excluded to the fullest extent permitted by law. We exclude all liability whatever, to the fullest extent permitted by law, in respect of any loss or damage resulting or arising from any non-availability or use of this website or of any other website linked to it, or from reliance on the contents of this website or any material or content accessed through it.

Links;

Links from this website are provided for information and convenience only and we have no control over and cannot therefore accept responsibility or liability for the content of any linked third party website. We do not endorse any linked website.

What Are Cookies?

Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

If you would like to know more about cookies, or how to control and delete them, you can visit www.aboutcookies.org

Cookies we set
  • To remember if you have seen the cookie policy notification.
  • To remember whether you are signed in or not (administration only).
Cookies others set

This website uses Google’s analytics service to measure how many people visit the site, and which pages are visited

IT AND
COMMUNICATIONS 

Your privacy is very important to us at Greenfield Engineering. If you supply personal details to us through this website then you consent to our maintaining, recording, holding and using such personal data in accordance with our ‘Privacy Policy’. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information.

The Following Outlines Our Privacy Policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfilment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

INTRODUCTION

Greenfield Engineering needs to gather and use certain information about individuals.

This can include customers, suppliers, business contacts, employees and other people the organisation has a relationship with or may need to contact.

This policy describes how this personal data must be collected, handled and stored to meet the company’s data protection standards – and to comply with the law.

WHY THIS POLICY EXISTS

This data protection policy ensures Greenfield Engineering

  • Complies with data protection law and follows good practice
  • Protects the rights of staff, customers and suppliers
  • Is open about how it stores and processes individuals data
  • Protects itself from the risk of a data breach
DATA PROTECTION LAW

The Data Protection Act 1998 describes how organisations, such as Greenfield Engineering, must collect, handle and store personal information.

These rules apply regardless of whether data is stored electronically, on paper or on other materials.

To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.

The Data Protection Act is underpinned by eight important principles. These say that personal data must:

  • Be processed fairly and lawfully
  • Be obtained only for specific, lawful purposes
  • Be adequate, relevant and not excessive
  • Be accurate and kept up to date
  • Not be held for any longer than necessary
  • Processed in accordance with the rights of data subjects
  • Be protected in appropriate ways
  • Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection

PEOPLE, RISKS AND RESPONSIBILITIES

POLICY SCOPE

This policy applies to:

  • Greenfield Engineering Neet Way Site
  • Greenfield Engineering Waldon Way Site
  • All Staff of Greenfield Engineering

It applies to all data that the company holds relating to identifiable individuals, even if that information technically falls outside of the Data Protection Act 1998. This can include:

  • Names of individuals
  • Postal addresses
  • Email addresses
  • Telephone Numbers (incl mobile no:)
  • Dates of birth
  • Next of kin details
  • Payment information incl. Bank details
  • ….plus any other information relating to individuals
DATA PROTECTION RISKS

This policy helps to protect Greenfield Engineering from some very real data security risks,

Including:

  • Breaches of confidentiality. For instance, information being given out inappropriately.
  • Failing to offer choice. For instance, all individuals should be free to choose how the company uses data relating to them.
  • Reputational damage. For instance, the company could suffer if hackers successfully gained access to sensitive data.
RESPONSIBILITIES

Everyone who works for or with Greenfield Engineering has some responsibility for ensuring data is collected, stored and handled appropriately.

Each team that handles personal data must ensure that it is handled and processed in line with this policy and data protection principles.

However, these people have key areas of responsibility:

  • The board of directors is ultimately responsible for ensuring that Greenfield Engineering meets its legal obligations.
  • The Data Protection Officer, Kerris Pass is responsible for:
  • Keeping people updated about data protection responsibilities, risks and issues.
  • Reviewing all data protection procedures and related policies.
  • Arranging data protection training and advice for people covered by this policy.
  • Handling data protection questions from staff and anyone covered by this policy.
  • Checking and approving any contracts or agreements with third parties that may handle the company’s sensitive data.
  • Maintain an ongoing commitment to reviewing systems, processes and procedures and updating if necessary to ensure data is stored and managed in a secure manner.
  • The Material Planning & Operation Manager, Daniel Green, is overall responsible for:
  • Ensuring all systems, services and equipment used for storing data meet acceptable security standards.
  • Performing regular checks and scans to ensure security hardware and software is functioning properly.
  • Evaluating any third-party services the company is considering using to store or process data. For instance, cloud computing services.
  • Dealing with requests from individuals to see the data Greenfield Engineering holds about them (also ‘subject access requests’)
  • Approving any data protection statements attached to communications such as emails and letters.
  • Addressing any data protection queries from journalists or media outlets like newspaper and radio broadcasting companies.
  • Where necessary, working with other staff to ensure marketing initiatives abide by data protection principles.

GENERAL STAFF GUIDLINES

  • The only people able to access data covered by this policy should be those who need it for their work.
  • Data should not be shared informally. When access to confidential information is required, employees can request it from their managers.
  • Greenfield Engineering will provide training to all employees to help them understand their responsibilities when handling data.
  • Employees should keep all data secure, by taking sensible precautions and following the guidelines below.
  • In particular, strong passwords must be used and they should never be shared. Protocols have been placed to ensure passwords must be strong and changed regularly.
  • Personal data should not be disclosed to unauthorised people, either within the company or externally.
  • Data should be regularly reviewed and updated if it is found to be out of date. If no longer required, it should be deleted and disposed of.
  • Employees should request help from their manager or the data protection officer if they are unsure about any aspect of data protection.
  • responsible and common sense based approach must be adopted by all staff to ensure data is handled in the correct manner on a day to day basis.
  • Greenfield Engineering will securely hold all personnel data for an agreed period of time as requested by our insurers.

DATA STORAGE

These rules describe how and where data should be safely stored. Questions about storing data safely can be directed to the Material Planning and Operations Manager.

When data is stored on paper, it should be kept in a secure place where unauthorised people cannot see or access it. When data is no longer required it must be shredded immediately and securely.

These guidelines also apply to data that is usually stored electronically but has been printed out for some reason:

  • When not required, the paper or files should be securely stored.
  • Employees should make sure paper and printouts are not left where unauthorised people could see them, like on a printer or desk.
  • Data printouts should be shredded and disposed of securely when no longer required.

When data is stored electronically, it must be protected from unauthorised access, accidental deletion and malicious hacking attempts:

  • Data should be protected by strong passwords that are changed regularly and never shared between employees or unauthorised personnel.
  • If data is stored on removable media (like a HDD or USB), these should be stored securely when not being used.
  • Data should only be stored on designated drives and servers, and should only be uploaded to an approved cloud computing service.
  • Servers containing personal data should be sited in a secure location, away from general office space.
  • Data should be backed up frequently. Those backups should be tested regularly, in line with the company’s standard backup procedures.
  • Data should never be saved directly to laptops or other mobile devices like tablets or smart phones.
  • All servers and computers containing data should be protected by approved security software and a firewall.

DATA USE

Personal data is of no value to Greenfield Engineering unless the business can make use of it. However, it is when personal data is accessed and used that it can be at the greatest risk of loss, corruption or theft:

  • When working with personal data, employees should ensure the screens of their computers are always locked when left unattended.
  • Personal data should not be shared informally. In particular, it should never be sent by email, as this form of communication is not secure.
  • Data must be transferred securely. The Material Planning and Operations Manager can explain how to send data to authorised external contacts.
  • Personal data should never be transferred outside of the European Economic Area.
  • Employees should not save copies of personal data to their own computers. Always access and update the central copy of any data.

DATA ACCURACY

The law requires Greenfield Engineering to take reasonable steps to ensure data is kept accurate and up to date.

The more important it is that the personal data is accurate, the greater the effort Greenfield Engineering should put into ensuring its accuracy.

It is the responsibility of all employees who work with data to take reasonable steps to ensure it is kept as accurate and up to date as possible.

  • Data will be held in as few places as necessary. Staff should not create any unnecessary additional data sets.
  • Staff should take every opportunity to ensure data is updated. For instance, by confirming a supplier’s/customer’s details when purchase orders are received or raised.
  • Greenfield Engineering will make it easy for data subjects to update the information Greenfield Engineering holds about them. For instance, via the company website.
  • Data should be updated as inaccuracies are discovered. For instance, if an employee can no longer be reached on their stored telephone number, it should be removed from the database.

SUBJECT ACCESS REQUESTS

All individuals who are the subject of personal data held by Greenfield Engineering are entitled to:

  • Ask what information the company holds about them and why.
  • Ask how to gain access to it.
  • Be informed how to keep it up to date.
  • Be informed how the company is meeting its data protection obligations.
  • Request for their personal data to be permanently deleted.

If an individual contacts the company requesting this information, this is called a subject access request. If an individual requests for the personal data to be permanently deleted this is known as right to erasure

‘Subject access requests’ and ‘right to erasure’ from individuals should be made by either email to kerris@greenfieldengineering.co.uk or via contact by phone or in person. ‘Subject Access request’ and ‘Right to Erasure’ forms are available on Greenfield Engineering’s intranet site and a hard copy will be supplied to any individual requesting this information.

In order to fulfil these requests and before handing over or permanently deleting any personal data, Greenfield Engineering will need to verify the identity of anyone making these requests by requesting original photographic identification and a completed form. Once completed these request forms will be stored in a secure location for 7 years before being destroyed.

In accordance with GDPR Legislation, there is no fee for this request, and the data controller will provide the relevant data within 31 days of the request being made.

DISCLOSING DATA FOR OTHER REASONS

In certain circumstances, the Data Protection Act allows personal data to be disclosed to law enforcement agencies without consent of the data subject.

Under these circumstances, Greenfield Engineering will disclose requested data. However, the data controller will ensure the request is legitimate, seeking assistance from the board and from the company’s legal advisers where necessary.

PROVIDING INFORMATION

Greenfield Engineering aims to ensure that individuals are aware that their data is being processed, and that they understand:

  • How the data is being used
  • How to exercise their rights

To these ends, the company has a privacy policy, setting out how data relating to individuals is used by the company.

Introduction

The Company uses closed circuit television (CCTV) images to protect the Company’s property and to provide a safe and secure environment for employees and visitors to the Company’s business premises. This policy sets out the details of how the Company will collect, use and store CCTV images. For more information on your privacy rights associated with the processing of your personal data collected through CCTV images please refer to the Company privacy notice and data protection policy.

The Company’s CCTV facility, unless there are exceptional circumstances, will only record images. There is no audio recording i.e., conversations are not recorded on CCTV.

Purposes of CCTV

The Company has felt it is necessary and proportionate to install and use a CCTV system. The data collected from the system will assist in:

  • The prevention and detection of crime and malpractice;
  • Reporting criminal activity to the appropriate authorities.
  • Protecting our property and business interests;
  • Monitoring the security of our premises;
  • Providing a safe and secure environment for those who work at or visit our premises;
  • Ensuring compliance with health and safety rules and procedures;
  • Identifying unauthorised activities and unsafe working practices;
Location of cameras

Cameras are located at strategic points throughout the Company’s business premises, principally at the entrance and exit points. The Company has positioned the cameras so that they only cover communal or public areas on the Company’s business premises and they have been sited so that they provide clear images. No camera focuses, or will focus on toilets, shower facilities, changing rooms, staff kitchen areas, staff break rooms or private offices.

All cameras are also clearly visible and the appropriate signs are prominently displayed so that employees, clients, customers and other visitors are aware they are entering an area covered by CCTV.

Any person(s) interfering or obstructing the cameras on purpose will be dealt with using our disciplinary policy.

Recording and retention of images

Images produced by the CCTV equipment are intended to be as clear as possible so that they are effective for the purposes set out above. Maintenance checks of the equipment are undertaken on a regular basis to ensure it is working properly and that the media is producing high quality images.

Images may be recorded in constant real-time 24 hours a day throughout the year.

As the recording system records digital images, any CCTV images that are held on the hard drive of a PC or server are deleted and overwritten on a recycling basis and, in any event, once the hard drive has reached the end of its use, it will be erased prior to disposal.

Images that are stored on, or transferred on to, removable media or which are stored digitally are erased or destroyed once the purpose of the recording is no longer relevant. In normal circumstances, this will be a period of 1 month.

However, where a law enforcement agency is investigating a crime, images may need to be retained for a longer period.

Access to and disclosure of images

Access to, and disclosure of images recorded on CCTV is restricted. This ensures that the rights of individuals are retained. Images can only be disclosed in accordance with the purposes for which they were originally collected.

The images that are filmed are recorded centrally and held in a secure location.

Access to recorded images is restricted to the operators of the CCTV system and to those line managers who are authorised to view them in accordance with the purposes of the system. Viewing of recorded images will take place in a restricted area to which other employees will not have access when viewing is occurring. If media on which images are recorded are removed for viewing purposes, this will be documented.

Disclosure of images to other third parties will only be made in accordance with the purposes for which the system is used and will be limited to:

  • The police and other law enforcement agencies, where the images recorded could assist in the prevention or detection of a crime or the identification and prosecution of an offender or the identification of a victim or witness.
  • Prosecution agencies, such as the Crown Prosecution Service.
  • Relevant legal representatives.
  • Line managers involved with Company disciplinaries.
  • Individuals whose images have been recorded and retained (unless disclosure would prejudice the prevention or detection of crime or the apprehension or prosecution of offenders).

The Managing Director of the Company (or another senior director acting in their absence) is the only person who is permitted to authorise disclosure of images to external third parties such as law enforcement agencies.

All requests for disclosure and access to images will be documented, including the date of the disclosure, to whom the images have been provided and the reasons why they are required. If disclosure is denied, the reason will be recorded.

Individuals’ access rights

Under the UK’s data protection laws, including the General Data Protection Regulation (GDPR), individuals have the right on request to receive a copy of the personal data that the Company holds about them, including CCTV images if they are recognisable from the image.

If you wish to access any CCTV images relating to you, you must make a written request to a director of the company. The Company will usually not make a charge for such a request, but we may charge a reasonable fee if you make a request which is manifestly unfounded or excessive, or is repetitive. Your request must include the date, approximate time, the reason for the request when the images were recorded and the location of the particular CCTV camera, so that the images can be easily located and your identity can be established as the person in the images.

The Company will usually respond promptly and in any case within one month of receiving a request. However, where a request is complex or numerous the Company may extend this period further.

The Company will always check the identity of the employee making the request before processing it.

The senior management team will always determine whether disclosure of your images will reveal third party information, as you have no right to access CCTV images relating to other people. In this case, the images of third parties may need to be obscured if it would otherwise involve an unfair intrusion into their privacy.

If the Company is unable to comply with your request because access could prejudice the prevention or detection of crime or the apprehension or prosecution of offenders, you will be advised accordingly.

Staff training

The Company will ensure that all employees handling CCTV images or recordings are trained in the operation and administration of the CCTV system and on the impact of the laws regulating data protection and privacy with regard to that system.

Implementation

The Company’s senior management team is responsible for the implementation of and compliance with this policy and the operation of the CCTV system and they will conduct a regular review of the Company’s use and processing of CCTV images and ensure that at all times it remains compliant with the laws regulating data protection and privacy. Any complaints or enquiries about the operation of the Company’s CCTV system should be addressed a director of the company.

Data Protection

The Company will process the personal data collected in connection with the operation of the CCTV policy in accordance with its data protection policy and any internal privacy notices in force at the relevant time. Inappropriate access or disclosure of this data will constitute a data breach and should be reported immediately to a member of the Company’s senior management team in accordance with the Company’s data protection policy. Reported data breaches will be investigated and may lead to sanctions under the Company’s disciplinary procedure.

SUPPLY
CHAIN

The Modern Slavery Act 2015

The act came into effect from October 2015. Greenfield Engineering (SM) Ltd (GFL) is committed to a work environment that is free from human trafficking, forced labour and unlawful child labour. GFL believes that it has a responsibility for promoting ethical and lawful employment practices.

GFL will not knowingly use unlawful child labour or forced labour in any of the products and services it provides, nor will it knowingly accept products or services from suppliers that employ or utilise child labour or forced labour.

This policy sets out the high standards of behaviour and integrity that GFL requires from its employees in relation to the Modern Slavery Act 2015 to prevent slavery and human trafficking. GFL also requires its suppliers and contractors to respect and follow this policy statement as a core term of any contracts that they may have with any member organisation or business supply chains. Human trafficking and slavery are crimes under UK and international law. These crimes exist in countries throughout the world. This policy statement defines GFL’s commitment to ensuring that human trafficking and slavery does not exist within its own business, but also details how we will make efforts to eradicate the same from other businesses with whom it shall maintain a relationship. GFL will take appropriate steps to ensure not only its own compliance but also that these requirements are followed by its suppliers and subcontractors.

DEFINITIONS

Human Trafficking: The recruitment, transportation, transfer, harbouring or receipt of persons, by means of the threat or use of force or other forms of coercion, of abduction, of fraud, of deception, of the abuse of power or of a position of vulnerability or of the giving or receiving of payments or benefits to achieve the consent of a person having control over another person for the purpose of exploitation.

Forced Labour: All work or service, not voluntarily performed, that is obtained from an individual under the threat of force or penalty.

Harmful Child Labour: Consists of the employment of children that is economically exploitative, or is likely to be hazardous to, or interfere with, the child’s education, or to be harmful to the child’s health, or physical, mental, spiritual, moral, or social development.

CERTIFICATION

Upon request, GFL suppliers will certify that the services or materials incorporated into the products they provide GFL comply with the laws regarding human trafficking and slavery of the country or countries in which they are doing business. Failure to provide this evidence can lead to your removal from our supplier list.

AUDITS

Suppliers must be able to demonstrate compliance with this policy at the request and satisfaction of GFL. We would also like to conduct unannounced audits of your operations from time to time, which may include an audit of your personnel recruitment sources.

REPORTING

Any employee or supplier who has knowledge or information regarding a possible violation is encouraged to either report the violation to the Human Resources department immediately or report the information directly to the Managing Director.

Please Note: The Order No. must be quoted on all invoices and any other communications relating to the Purchase Order.

  1. All Purchase Order(s)/Contract(s) must be acknowledged.
  2. All Goods Purchased must be supplied in accordance with ISO 9001:2008 Quality Management Systems requirement where applicable.
  3. All printed conditions expressed by you are excluded, except;
    • Conditions specifying the mode and time of payment, and
    • Conditions accepted by us in writing.
  4. We may rescind the contract in whole or in part;
    • If delivery is unreasonably delayed.
    • If goods supplied by you are not to the satisfaction of our inspection/Quality Department.
    • If acceptance of the goods by us is prevented by war, act of God, stoppage of our workers, prohibition or restriction by a competent authority, or any other cause beyond our reasonable control.
  5. Unless you have our written consent on our official order amendment form you shall not;
    • Exceed the quantity specified in our official order or
    • Supply any goods which are of a different design or which incorporate, or are made by, a different process, from the design or process contained in the drawings agreed between us before the date of this order.
  6. Where this order is shown by endorsement to apply to a government contract, it is to the same conditions as the government contract.
  7. Jigs, tools, dies, patterns, designs, components and material supplied by us for use in connection with the contract;
    • Shall be at your own risk from the time they leave our factory until they are returned.
    • Shall not be used by you except in connection with our orders.
    • Shall be persevered under such conditions of secrecy as we may prescribe.
  8. The contract and matters pertaining thereto shall be governed in all aspects by English Law.
  9. Goods must be sent Carriage paid unless otherwise agreed in writin
  10. Cases and packing must be provided free, but cases will be returned if desired. Documents Payments Safety
  11. All Labels on cases or packages must bear the order number and their respective part number.
  12. A separate Advice note/Despatch note bearing the order number and part number must be posted on or before the day the goods are despatched and must accompany the shipment for goods in here.
  13. Your invoice quoting the order number must be forwarded on the day of despatch both via post to the postal address and electronically to accounts@greenfieldengineering.co.uk
  14. Our payment terms for all suppliers unless otherwise agreed in writing is 30 days end of month.
  15. All goods supplied or services provided against our purchase orders must comply with the requirements of the Health and Safety at Work Act 1974.